Top Quality Drain Repair in Plano, Tx

Palomino Plumbing in Plano, TX responded when a homeowner called because an upstairs toilet would not flush. Our technician arrived to diagnose the issue and started with the standard approach for a stubborn toilet, using a toilet auger to try to clear the blockage through the bowl and trap.

When the auger was not able to clear the line, we removed the toilet to get better access to the drain. Pulling the toilet allowed us to work from the closet flange and determine whether the obstruction was inside the immediate drain or further down the sewer line.

With the toilet removed, we used our large sewer machine to push and clear heavy blockages deeper in the line. The machine helped move through the pipe where the auger could not reach, and it was the right tool for this level of clogging.

After running the sewer machine, we deployed our sewer camera to inspect the condition of the pipe visually. The camera revealed that a PVC fitting was broken and that roots had grown into the break, which stopped the flow and caused the toilet to back up.

We explained the findings to the homeowner and provided the option to tunnel under the house to access and repair the broken fitting. Tunneling gave a direct way to reach the damaged pipe without disturbing the flooring or major structural elements above.

The customer chose the tunneling repair, and our crew excavated a small access tunnel to reach the damaged PVC fitting. We repaired the broken fitting in place, restoring the connection where the roots had intruded. After completing the repair, we tested the line to confirm that water flowed properly and there were no remaining obstructions.

Once the repair passed inspection and testing, we backfilled the tunnel and restored the area. With the pipe fixed and the sewer line clear, all the bathrooms returned to normal operation for the household.

Palomino Plumbing in Plano, TX handled the entire plumbing repair from diagnosis to final testing, using the toilet auger, large sewer machine, and sewer camera to locate and fix the problem. The repair addressed the broken PVC fitting and the root intrusion that were stopping the drain, and the home’s bathrooms are now operating normally again.

Location: Plano, TX